The Communication Skills for Business (CSB) Professional Communication exam validate that candidates entering the workforce understand key communication principles and skills that are necessary to be effective in a work environment. While the key skill being measured is communication, the nature of this exam will also help students with the other 3 of “the 4 C’s”:
- Critical Thinking – which will happen as they think through how to effectively communicate
- Collaboration – which will stem from effectively communicating with others
- Creativity – which is required to present appealing communications
Success is led by the power of communication
Success is led by the power of communication
The Communication Skills for Business (CSB) program is one of the newest certification programs offered through Certiport and now includes the Professional Communication certification and the English for IT certification. Whether verbal (oral or written) communication or nonverbal communication the ability to communicate effectively is a critical skill that all candidates should possess. In every industry, there is a gap between the English skills required and the English language skills that employees have. Also, in today’s workplace, communication skills are consistently one of the top skills employers are looking for and developing these skills can give candidates a big edge on the competition.
The CSB certifications are built to validate that candidates entering the workforce understand key communication principles and possess the skills that are necessary to be effective in a work environment.
Impact of CSB
Impact of CSB
- For students/candidates, Communication Skills for Business certifications are resume builders and help students/candidates become more employable.
- For educators, the Communication Skills for Business ready-made, self-scoring exams save instructors’ time by using the certification exams as class exams, mid-terms or final exams.
- For workforce education, the Communication Skills for Business program increases job placement rates and stabilizes/increases funding options.
- For corporations, the Communication Skills for Business program provides job skill enhancement for employees and saves money by not having poor communications.
Why should job candidates seek CSB Certification?
Why should job candidates seek CSB Certification?
Poor communication is very expensive for companies. Studies have been done that estimate businesses with 100 employees lose an average of $420,000 per year due to poor communication between employees. The cost goes up based on the number of employees.
The CSB certifications give job candidates the proof they understand good communication and have the skills needed to be effective and efficient in their jobs, while saving the company money by not communicating poorly.
English for IT Exam
English for IT Exam
The Communication Skills for Business (CSB) English for IT exam validates a candidate’s ability to work in an IT setting or in an entry-level IT job using English. It tests knowledge of English competence in an IT-related environment, and also measures:
- Listening - A skilled listener can hear between the lines and help people work through questions, issues and problems related to information technology projects.
- Reading – Whether it’s understanding a client’s specifications, or searching for a solution to a problem online, it is essential to be able to read in English at a high level.
- Use of English - Use of English refers to the conventional ways in which words or phrases are used, spoken or written in an IT-related environment.
To prepare for the English for IT certification, candidates have access to practice tests, as well as an entire learning course dedicated to the English for IT certification, which covers everything in the exam. The Exam Objectives form the basis for the learning materials, practice tests and the certification exam, and they outline the level of knowledge a candidate needs in order to pass the English for IT exam.
